Sales Policy

Effective Date: January 18, 2025

At Luxegemsphere, we aim to provide the highest quality jewelry and a seamless shopping experience for all our customers. Our Sales Policy outlines the terms and conditions that apply to the sale of products on our website (www.luxegemsphere.com). By purchasing from us, you agree to the following terms:

1. Product Availability

While we strive to keep our inventory up-to-date, product availability may change. In the event an item you ordered is out of stock or unavailable, we will notify you via email and offer you the option to choose another item, receive a store credit, or cancel the order for a full refund.

2. Pricing

All prices on our website are listed in U.S. dollars and are exclusive of taxes, shipping costs, or any other fees. We reserve the right to change the prices of our products at any time without prior notice. Any changes to prices will apply to new orders placed after the change, but will not affect orders already confirmed.

3. Order Confirmation

After placing an order, you will receive an email confirmation acknowledging that we have received your order. This does not constitute an acceptance of your order. Acceptance of your order will occur once we process and ship the item. In the case that we cannot fulfill your order due to any issue, we will notify you and cancel the order, providing a full refund.

4. Sales Tax

Sales tax is applied to orders based on the shipping address and the tax laws in your region. The applicable tax rate will be calculated and displayed during checkout. You are responsible for paying any applicable sales tax and duties associated with your order.

5. Payment Methods

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment gateways. Payment is due at the time of purchase, and your order will be processed only once the payment is successfully received and authorized.

6. Promotions and Discounts

From time to time, Luxegemsphere may offer promotional discounts or special offers. Promotions are typically subject to certain conditions, including expiration dates and product eligibility. Discounts cannot be combined with other offers unless otherwise specified. We reserve the right to modify or terminate promotions at any time without notice.

7. International Sales

We accept orders from customers worldwide. However, please note that shipping to international destinations may be subject to customs duties, taxes, and import restrictions depending on your country. These additional charges are the responsibility of the buyer. We recommend checking with local customs offices for further information before placing an order.

8. Cancellation Policy

Once an order has been placed, it may be processed for shipment within a short time frame. If you wish to cancel your order, please contact us immediately at info@luxegemsphere.com. Cancellations can only be processed before the item has been shipped. If the item has already shipped, you will need to follow the return process outlined in our Refund and Returns Policy.

9. Limitation of Liability

Luxegemsphere is not liable for any direct, indirect, or consequential damages that may result from the use or inability to use our products, including any errors or inaccuracies in the information provided on our website. In no event will our liability exceed the total amount you paid for the product.

10. Contact Us

If you have any questions or concerns about our Sales Policy, please feel free to contact us at: