Privacy Policy

Effective Date: January 18, 2025

At Luxegemsphere, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding the information you share with us. By visiting and using our website (www.luxegemsphere.com), you agree to the terms and practices described in this policy.

1. Information We Collect

We collect both personally identifiable information and non-personally identifiable information in order to provide you with a seamless shopping experience.

a. Personal Information
When you make a purchase, create an account, or sign up for our newsletter, we may collect the following personal information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details, billing address, etc.)

b. Non-Personal Information
We may collect non-personally identifiable information such as:

  • Browsing behavior (pages visited, time spent on the site, etc.)
  • Device information (browser type, operating system, etc.)
  • IP address

c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience, improve our website, and gather information about your preferences. Cookies allow us to personalize content, track site usage, and manage user sessions. You can modify your browser settings to disable cookies, though this may affect your ability to use some website features.

2. How We Use Your Information

The personal information we collect is used for several purposes:

  • Order Processing: To fulfill your orders, process payments, and deliver the items you’ve purchased.
  • Customer Service: To respond to your inquiries, assist with returns or exchanges, and provide customer support.
  • Marketing: To send you promotional emails, newsletters, and updates about our products and offers. You can opt-out of marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.
  • Site Improvement: To improve our website, enhance functionality, and provide you with an optimized shopping experience.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. We use industry-standard encryption technology (SSL) to protect payment transactions and ensure the safe transmission of your data.

Although we implement security measures, no method of transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security, and you provide your personal information at your own risk.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our website, process payments, or fulfill orders. These service providers are required to use your information only for the purposes for which we engage them and must maintain its confidentiality.

We may also share your personal data:

  • To comply with legal obligations, such as responding to subpoenas or court orders.
  • If we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Rights and Choices

As a customer, you have several rights concerning your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can correct or update any inaccurate personal information.
  • Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@luxegemsphere.com.

6. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of those sites. We encourage you to review their privacy policies before sharing any personal information with them.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will take immediate steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the effective date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: