Refund and Returns Policy

Effective Date: October 11, 2024

At LuxeGemSphere, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item under the following conditions:

Return Period
You have 30 days from the date of delivery to initiate a return.

Eligibility for Return
To be eligible for a return:

• Items must be unused and in their original packaging.
• Proof of purchase is required.

How to Return
To initiate a return, please contact our customer service team at [email@example.com] to obtain a Return Merchandise Authorization (RMA) number. Return shipping costs are the responsibility of the customer.

Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

Exclusions
Certain items, such as customized jewelry or sale items, may not be eligible for return. Please check product descriptions for specific return eligibility.