Payment Policy

Effective Date: January 18, 2025

At Luxegemsphere, we provide secure and convenient payment options to ensure a smooth shopping experience. This Payment Policy outlines the various payment methods we accept, payment security, and how we process payments.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

• Credit and Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
• PayPal: You can securely pay through PayPal using your PayPal balance, linked bank account, or credit/debit card.
• Other Payment Methods: We may offer other payment options at checkout, depending on your location and the nature of the transaction.

2. Payment Security

We take the security of your payment information seriously. All transactions on our website are processed through a secure payment gateway that employs encryption technology (SSL) to protect your personal and financial information. We do not store any sensitive payment details on our servers.

3. Payment Authorization

Once you place an order, your payment will be authorized by the payment gateway. Your payment is processed when we receive the authorization from your bank or card issuer. If the payment is declined or rejected, we will notify you, and your order will not be processed.

4. Billing Information

You are required to provide accurate billing information when making a purchase, including your name, address, phone number, and payment details. This information will be used solely for processing your order and ensuring its delivery. We may contact you to verify your payment information in case of any discrepancies.

5. Taxes and Fees

Sales tax will be calculated based on the billing address you provide and is added to your total order amount at checkout. Any applicable customs duties, taxes, or fees for international shipments are the responsibility of the buyer.

6. Order Cancellation

If you wish to cancel your order after making a payment, please contact us immediately at info@luxegemsphere.com. We will attempt to cancel the order before it is shipped. If the order has already been processed and shipped, you will need to follow our Return and Refund Policy.

7. Fraud Prevention

We monitor all transactions for fraudulent activity. If we suspect any fraudulent transactions, we reserve the right to cancel your order and block your account. Any fraudulent attempts may be reported to relevant authorities.

8. Payment Disputes

If you believe that your payment was charged incorrectly, please contact us at info@luxegemsphere.com within 30 days of the transaction. We will investigate the issue and take appropriate action to resolve the matter.